Return and Refund Policy
Last updated: October 18, 2021
Thank you for making a purchase with Kaivalya Plays.
We do not offer any refunds on tickets purchased to shows, performances, exhibitions and installations, both happening online or in-person.
We offer refunds on tickets purchased to workshops, courses and training sessions, both happening online or in-person, on the following basis:
Cancellation 30 to 7 days before the start date: 100% amount refunded excluding amount paid to ticketing partner for processing of fees
Cancellation within 7 to 2 days before the start date: 50% amount refunded excluding amount paid to ticketing partner for processing of fees
Cancellation within 48 hours of the start date: No amount refunded.
After you have initiated a request for refund, we will process the same within 5-7 working days. There might be a delay in receiving the amount on your end due to other technical issues. Normally the refund will go back to the original payment method but if you wish to receive a bank transfer, please write to us on email@example.com with your account number, registered name and IFSC / SWIFT code.
We are happy to carry forward your registration to another workshop, course or training session or transfer on your ticket to a friend. Write us an email on firstname.lastname@example.org for the same.
If you have any questions about our Returns and Refunds Policy, please contact us on email@example.com